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Describe the two broad categories of resources and describe each one. Describe how resources can be a source of competitive advantage.

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Resources can take many forms,...

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In brainstorming, group members generate


A) as many ideas about a problem as they can.
B) a few ideas about a problem.
C) only three ideas about a problem.
D) criticism of others ideas.
E) pressure to conform.

F) B) and C)
G) C) and E)

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Decision makers who search for ______ solutions use ideas they have tried before or follow the advice of others who have faced similar problems.


A) ready-made
B) custom-made
C) unique
D) original
E) rare

F) B) and D)
G) A) and D)

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In the context of resources and core capabilities, the tangible assets of an organization include


A) patents.
B) real estate.
C) company reputation.
D) technical knowledge.
E) learning and experience.

F) B) and D)
G) C) and E)

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In order to reduce production costs, Seuss Inc., an automobile manufacturer, decided to buy out a glass plant and begin manufacturing the glass for the windows of cars on its own. The corporate strategy adopted by the company is known as


A) concentration.
B) vertical integration.
C) related diversification.
D) unrelated diversification.
E) differentiation.

F) B) and D)
G) C) and E)

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An advantage in using a group for decision making is that it


A) leads to a higher level of commitment to the decision.
B) gives authority to one member in heading the discussion.
C) results in a phenomenon known as groupthink.
D) leads to a process of decision making known as satisficing.
E) results in conservation of precious time, money, and resources.

F) D) and E)
G) None of the above

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Sager Inc., a manufacturing company, developed a strategic plan that assumed improved growth in its industry. Additionally, it generated several _____ for different economic settings. When recession started, Sager Inc. quickly implemented the plan based on those conditions. As a consequence, it survived more easily than other firms in the industry.


A) financial reports
B) annual reports
C) roadmaps
D) projection statements
E) scenarios

F) None of the above
G) A) and D)

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Akins Corp. had focused only on alcoholic beverages for the last two decades. Now, the company is considering entering the soft drink market. Which of the following corporate strategies will most likely be adopted by the company?


A) vertical integration
B) related diversification
C) unrelated diversification
D) concentration
E) low-cost strategy

F) None of the above
G) All of the above

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The decision regarding the number of employees to be hired for the cafeteria is part of operational planning because


A) it translates broad strategic goals and plans into specific goals and plans relevant to a particular portion of the organization.
B) it focuses on the major actions a unit must take to fulfill its part of the strategic plan.
C) it involves a specific procedure that is required at lower levels of the organization.
D) it involves making decisions about the organization's long-term goals and strategies.
E) it has a strong external orientation and covers major portions of the organization.

F) A) and E)
G) A) and B)

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The level of planning involving the longest time horizon, usually ranging from three to seven years, is


A) operational planning.
B) missionary planning.
C) tactical planning.
D) departmental planning.
E) strategic planning.

F) B) and D)
G) C) and E)

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Suzanne states she has experience in making all projects succeed. She even states that she is immune to failure. She is displaying


A) llusion of control.
B) framing effects.
C) discounting the future.
D) bargaining.
E) benchmarking.

F) B) and E)
G) D) and E)

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Businesses using a ________ strategy try to be efficient and offer a standard, no-frills product.


A) high return
B) low-cost
C) high-cost
D) low return
E) high profit

F) A) and B)
G) B) and C)

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In the context of decision making in groups, the job of a devil's advocate is to create


A) potentially destructive conflict.
B) the likelihood of constructive conflict.
C) a structured debate.
D) a task-related conflict.
E) process related problems.

F) C) and D)
G) B) and C)

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Illusion of control, discounting the future, and framing effects are examples of


A) social realities.
B) psychological biases.
C) strategic planning steps.
D) ready-made solutions.
E) time pressures.

F) None of the above
G) A) and B)

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In _____ planning, frontline managers usually focus on routine tasks such as production runs, delivery schedules, and human resource requirements.


A) acquisition
B) feasibility
C) tactical
D) operational
E) strategic

F) A) and D)
G) A) and E)

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Which of the following is true of the strategic goals of an organization?


A) Strategic goals translate broad tactical goals and plans into specific goals and plans relevant to a particular portion of the organization.
B) Strategic goals of an organization should be limited to top management.
C) Strategic goals include fostering quantity and quality of outputs as well as increasing productivity.
D) Strategic goals identify the specific procedures and processes required at lower levels of the organization.
E) Strategic goals focus on the major actions a unit must take to fulfill its part of the strategic plan.

F) A) and D)
G) D) and E)

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In an attempt to make a conflict between two employees less personal and emotional, their manager instructs them to approach the same problem from a different viewpoint. They have a structured debate and come to a conclusion that suits both employees. This is an example of using the _____ approach.


A) maximizing
B) satisficing
C) brainstorming
D) dialectic
E) goal displacement

F) B) and D)
G) C) and E)

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In the context of the decision-making process in an organization, those who _______ a decision must understand the choice and must be committed to its successful implementation.


A) make
B) influence
C) implement
D) finalize
E) create

F) B) and C)
G) A) and B)

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In the context of generating alternative solutions during the decision-making process, _____ solutions must be designed for specific problems.


A) ready-made
B) approved
C) open-ended
D) adjustable
E) custom-made

F) A) and B)
G) B) and E)

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Resources are a source of competitive advantage only when they are


A) archival.
B) difficult to imitate.
C) equally available.
D) sequential.
E) expensive.

F) None of the above
G) C) and D)

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