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Which role within a company is responsible for overseeing all uses of MIS and ensuring that MIS strategic aligns with business goals and objectives?


A) Chief knowledge officer (CKO) .
B) Chief privacy officer (CPO) .
C) Chief information officer (CIO) .
D) Chief security officer (CSO) .

E) A) and B)
F) A) and C)

Correct Answer

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According to Porter's three generic strategies,Walmart is following a business strategy that focuses on 'broad market and low cost'.

A) True
B) False

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Which of the following is not a technology company but used technology to revamp the business process of selling books?


A) Netflix.
B) Dell.
C) Zappos.
D) Amazon.

E) All of the above
F) None of the above

Correct Answer

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Which one of Porter's five forces is high when it is easy for new competitors to enter a market and low when there are significant entry barriers to joining a market?


A) Threat of new entrants.
B) Threat of substitute products or services.
C) Threat of buyer power.
D) Supply chain competition.

E) A) and D)
F) A) and C)

Correct Answer

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__________ is the rate at which goods and services are produced based upon total output given total inputs.

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Cheryl Steffan is the operations manager for Nature's Bread Company,which specializes in providing natural products for health conscious individuals.Cheryl is responsible for compiling,analyzing,and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day.Which of the following is an example of knowledge that Cheryl would be using to successfully perform her job?


A) Craig Newmark is customer number 15467.
B) Compare the costs of supplies including energy over the last five years to determine the best-selling product by month.
C) Best-selling product by day.
D) Best-selling product changes when Tony the best baker is working.

E) A) and B)
F) None of the above

Correct Answer

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Which of the following is not a technology company but used technology to revamp the business process of renting videos?


A) Netflix.
B) Dell.
C) Zappos.
D) Amazon.

E) A) and B)
F) None of the above

Correct Answer

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A business strategy achieves a specific set of goals which include _________.


A) Developing new products or services,attracting new competition
B) Increasing costs,attracting new competition
C) Attracting new customers,developing new products or services
D) All of the above

E) C) and D)
F) None of the above

Correct Answer

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Which of the following is considered a core driver of the information age?


A) Fact.
B) Goods.
C) Competitive Intelligence.
D) Data.

E) A) and C)
F) A) and B)

Correct Answer

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The department within a company that supports the sales by planning,pricing,and promoting goods or services is called __________.


A) Sales
B) Operations Management
C) Accounting
D) Marketing

E) None of the above
F) B) and D)

Correct Answer

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Productivity is the rate at which goods and services are produced based upon total output given total inputs.

A) True
B) False

Correct Answer

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What is a standardized set of activities that accomplishes a specific task?


A) Business strategy.
B) Business outcome.
C) Business process.
D) Knowledge process.

E) B) and D)
F) A) and C)

Correct Answer

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An overview of systems thinking includes input,process,output,and finances.

A) True
B) False

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Cheryl Steffan is the operations manager for Nature's Bread Company,which specializes in providing natural products for health conscious individuals.Cheryl is responsible for compiling,analyzing,and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day.Which of the following is an example of knowledge that Cheryl would be using to successfully perform her job?


A) Craig Newmark is customer number 15467.
B) Compare the costs of supplies including energy over the last five years to determine the best-selling product by month.
C) Best-selling product by day.
D) Best-selling product changes when Tony the best baker is working.

E) None of the above
F) All of the above

Correct Answer

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Callie Crystal owns and operates one of the most successful local coffee shops in Denver,called The Edgewater Café.Each time a customer purchases their 100th cup of coffee at The Edgewater Café they receive a free pound of coffee of their choice.What is Callie attempting to create with her unique "Free Pound of Coffee" marketing program?


A) Reducing buyer power with a loyalty program.
B) Increasing buyer power with a loyalty program.
C) Decreasing supplier power with a differentiated product.
D) Creating a substitute product.

E) A) and B)
F) C) and D)

Correct Answer

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____________ is the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services.

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With the Five Forces Model,companies should watch the forces in the market.If the forces are strong competition generally increases and if the forces are weak competition typically decreases.

A) True
B) False

Correct Answer

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Which of the following represents the types of data commonly found in the finance department?


A) Monetary data.
B) Technology data.
C) Production data.
D) Employee data.

E) None of the above
F) A) and D)

Correct Answer

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Best-selling product by month compared to sports season and city team wins and losses is considered a type of business ________________.

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Value chain analysis views a firm as a series of business processes that each adds value to the product or service.

A) True
B) False

Correct Answer

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