Question 1

Machine to machine (M2M) refers to devices that connect directly to other devices.

Accepted Answer

A) True 
 B)False

Question 2

What is a competitive advantage?

Accepted Answer

A)  a product that an organization's customers place a lesser value on than similar offerings from a competitor
B)  a feature of a product or service on which customers place a lesser value than they do on similar offerings from a supplier
C)  a service that an organization's customers place a lesser value on than similar offerings from a supplier
D)  a feature of a product or service on which customers place a greater value than they do on similar offerings from competitorsE) None of the above
F) C) and D)

Question 3

Which four elements are included in systems thinking?

Accepted Answer

A)  output, process, feedback, and accounting
B)  process, output, operations, and accounting
C)  input, process, output, and feedback
D)  input, output, sales, and feedbackE) A) and D)
F) A) and C)

Question 4

What is rivalry among existing competitors?

Accepted Answer

A)  the ability of buyers to affect the price they must pay for an item
B)  the suppliers' ability to influence the prices they charge for supplies (including materials, labor, and services) 
C)  high when it is easy for new competitors to enter a market and low when there are significant entry barriers to joining a market
D)  high when competition is fierce in a market and low when competitors are more complacentE) B) and D)
F) A) and D)

Question 5

Which of the following are included as potential internal weaknesses in a SWOT analysis that are harmful to an organization?

Accepted Answer

A)  core competencies, market leaders, cost advantages, excellent management
B)  lack of strategic direction, obsolete technologies, lack of managerial talent, outdated product line
C)  expanded product line, increase in demand, new markets, new regulations
D)  new entrants, substitute products, shrinking markets, costly regulatory, requirementsE) B) and C)
F) B) and D)

Question 6

Which group of stakeholders' primary interests include fair compensation, job security, and ethical conduct/treatment?

Accepted Answer

A)  employees
B)  shareholders/investors
C)  community
D)  customersE) A) and C)
F) B) and C)

Question 7

Which of the following offers an example where Porter's five forces are mostly weak and competition is low?

Accepted Answer

A)  an international hotel chain purchasing milk
B)  a coffee shop
C)  a single consumer purchasing milk
D)  a dog walking businessE) A) and D)
F) All of the above

Question 8

Which data types are typically found in the finance department?

Accepted Answer

A)  promotion data, sales data, advertising data
B)  employee data, promotion data, vacation data
C)  investment data, monetary data, reporting data
D)  transactional data, purchasing data, payroll data, tax dataE) A) and C)
F) None of the above

Question 9

Firm infrastructure and human resource management are part of the support value activities.

Accepted Answer

A) True 
 B)False

Question 10

Feedback is information that returns to its original transmitter and modifies the transmitter's actions.What would the original transmitter include?

Accepted Answer

A)  input, transform, output
B)  input, transform, outnumber
C)  output, input, performer
D)  input, process, transformE) A) and B)
F) All of the above

Question 11

Which of the following is not a typical way that a company would duplicate a competitive advantage?

Accepted Answer

A)  acquiring the new technology
B)  copying the business operations
C)  hiring away key employees
D)  carrying large product inventoriesE) A) and B)
F) B) and C)

Question 12

Using only data and information to make decisions and solve problems is the key to finding success in business. These are also the only core drivers of the information age and the building blocks of business systems.

Accepted Answer

A) True 
 B)False

Question 13

Data is useful for understanding individual sales, but to gain deeper insight into a business data needs to be turned into information.Which of the following offers an example of turning data into information?

Accepted Answer

A)  Who are my best customers?
B)  What is my best-selling product?
C)  What is my worst-selling product?
D)  All of these are correct.E) C) and D)
F) B) and D)

Question 14

A business process is a standardized set of activities that accomplish a specific task, such as processing a customer's order.

Accepted Answer

A) True 
 B)False

Question 15

What is production?

Accepted Answer

A)  material items or products that customers will buy to satisfy a want or need
B)  tasks performed by people that customers will buy to satisfy a want or need
C)  the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services
D)  the rate at which goods and services are produced based upon total output given total inputsE) All of the above
F) None of the above

Question 16

Which activities belong in the sales department?

Accepted Answer

A)  records, measures, and reports monetary transactions
B)  tracks strategic financial issues, including money, banking, credit, investments, and assets
C)  supports the sales by planning, pricing, and promoting goods or services is marketing
D)  relies on information from operations to understand inventory, place orders, and forecast consumer demandE) B) and C)
F) B) and D)

Question 17

What executes business strategy?

Accepted Answer

A)  SWOT Analysis
B)  The Five Forces Model
C)  Value Chain Analysis
D)  Three Generic StrategiesE) A) and C)
F) B) and D)

Question 18

What is the confirmation or validation of an event or object?

Accepted Answer

A)  fact
B)  data
C)  information technology
D)  business intelligenceE) A) and D)
F) A) and C)

Question 19

Which group of stakeholders' primary interests include professional associations, ethical recycling, and increasing employment?

Accepted Answer

A)  employees
B)  shareholders/investors
C)  community
D)  customersE) C) and D)
F) B) and D)

Question 20

The business decisions made by the human resources department include potential customer data, sales report data, commission data, and customer support data.

Accepted Answer

A) True 
 B)False

Exam 1: Management Information Systems: Business Driven MIS

A business process is a standardized set of activities that accomplish a specific task, such as processing a customer's order.

Correct AnswerverifiedShow Answer

Which activities belong in the sales department?

Correct AnswerverifiedShow Answer

Which of the following are included as potential internal weaknesses in a SWOT analysis that are harmful to an organization?

Correct AnswerverifiedShow Answer

What is production?

Correct AnswerverifiedShow Answer

Firm infrastructure and human resource management are part of the support value activities.

Correct AnswerverifiedShow Answer

What is a competitive advantage?

Correct AnswerverifiedShow Answer

Which of the following offers an example where Porter's five forces are mostly weak and competition is low?

Correct AnswerverifiedShow Answer

Which data types are typically found in the finance department?

Correct AnswerverifiedShow Answer

Data is useful for understanding individual sales, but to gain deeper insight into a business data needs to be turned into information.Which of the following offers an example of turning data into information?

Correct AnswerverifiedShow Answer

Machine to machine (M2M) refers to devices that connect directly to other devices.

Correct AnswerverifiedShow Answer

Which of the following is not a typical way that a company would duplicate a competitive advantage?

Correct AnswerverifiedShow Answer

Which group of stakeholders' primary interests include professional associations, ethical recycling, and increasing employment?

Correct AnswerverifiedShow Answer

What executes business strategy?

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What is the confirmation or validation of an event or object?

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Which four elements are included in systems thinking?

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The business decisions made by the human resources department include potential customer data, sales report data, commission data, and customer support data.

Correct AnswerverifiedShow Answer

Feedback is information that returns to its original transmitter and modifies the transmitter's actions.What would the original transmitter include?

Correct AnswerverifiedShow Answer

What is rivalry among existing competitors?

Correct AnswerverifiedShow Answer

Using only data and information to make decisions and solve problems is the key to finding success in business. These are also the only core drivers of the information age and the building blocks of business systems.

Correct AnswerverifiedShow Answer

Which group of stakeholders' primary interests include fair compensation, job security, and ethical conduct/treatment?

Correct AnswerverifiedShow Answer

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