Question 1

A firm that properly manages cultural diversity can develop cost advantages over firms that do not manage diversity well.

Accepted Answer

A) True 
 B)False

Question 2

Another name for human resources management is ____ management.

Accepted Answer

A)   personnel
B)   corporate
C)   administrative
D)   operations
E)   marketingF) A) and B)
G) B) and E)

Question 3

What is a new employee orientation? What subjects might reasonably be covered for a new clerical employee?

Accepted Answer

An orientation is the process of acquain...

Question 4

All of the following are usually paid an hourly wage except workers in

Accepted Answer

A)   clerical positions.
B)   retailing.
C)   management.
D)   assembly lines.
E)   fast food.F) B) and C)
G) None of the above

Question 5

Legislation regarding personnel practices has been primarily in the areas of employee rights,job safety,and elimination of discrimination.

Accepted Answer

A) True 
 B)False

Question 6

Jamerson,Inc.(JI)  Jamerson Inc.(JI) is a relatively new company that wants to improve its employee rewards,compensation,and benefits.The company understands that there are effective reward systems that will motivate employees.However,JI management is not sure which would be the best for the company.Compensation,another important area,must also be improved so that it will satisfy all employees effectively.In addition,the company wants to create benefits to keep the employees not just satisfied,but also motivated.Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees.
JI believes that it will be on the right path if all of these changes can be successfully accomplished.The company plans to incorporate performance appraisals so it can be sure that the rewards,compensation,and benefits are effectively distributed.
-Refer to Jamerson,Inc.JI management needs to know that effective reward systems must do which of the following?

Accepted Answer

A)   Distinguish the best from the rest
B)   Enable employees to satisfy basic needs
C)   Provide noncomparable rewards to those offered by other firms so JI can be differentiated
D)   Distribute to the top performers only in the organization
E)   Recognize that all people have the same needs,which can be satisfied with more moneyF) D) and E)
G) A) and D)

Question 7

A wage is a specific amount of money paid per

Accepted Answer

A)   month.
B)   week.
C)   hour.
D)   year.
E)   minute.F) A) and D)
G) A) and C)

Question 8

Subjective appraisal methods use some measurable quantity,such as dollar volume of sales,as the basis for assessing performance.

Accepted Answer

A) True 
 B)False

Question 9

The primary disadvantage of internal recruiting is that promoting a current employee leaves another position to be filled,possibly meaning that two employees must be trained instead of one.

Accepted Answer

A) True 
 B)False

Question 10

When Foot Locker,a retailer of athletic shoes,wanted to study the various elements and requirements of the positions needed to staff a store in a large mall,it most likely began by

Accepted Answer

A)   instituting a job analysis procedure.
B)   recruiting with ads in a local newspaper.
C)   having prospective employees complete application forms.
D)   asking its personnel department to provide a listing of all current salespeople.
E)   analyzing new applicants for their potential job skills.F) A) and B)
G) C) and E)

Question 11

A government agency has assigned a staff member to investigate complaints about employment discrimination at ABC Corporation.The staff person probably works for the

Accepted Answer

A)   EEOC.
B)   NLRB.
C)   OSHA.
D)   FTC.
E)   EPA.F) A) and B)
G) None of the above

Question 12

Some union agreements state that current employees must be informed of upcoming new openings.This practice is called job

Accepted Answer

A)   posting.
B)   advertising.
C)   description.
D)   announcement.
E)   specification.F) B) and D)
G) A) and D)

Question 13

There are three forms of performance feedback interviews.In the tell-and-sell approach,the

Accepted Answer

A)   employee tells his superior how he thinks he has performed and tries to sell the superior on how great he is.
B)   employee listens as the superior tells him how bad his performance over the past year has been,and then the superior attempts to get him to agree to leave the company.
C)   superior tells the employee what his perception of the employee's performance has been,and then the employee tries to sell him on his view of his own performance.
D)   superior tells the employee how great his performance has been,and then the superior tries to sell him on accepting a position in another department of the company.
E)   superior tells the employee how good or bad the employee's performance has been and then attempts to persuade the employee to accept this evaluation.F) A) and C)
G) B) and D)

Question 14

All of the following are relevant areas for employment tests except

Accepted Answer

A)   aptitudes.
B)   skills.
C)   abilities.
D)   job-related knowledge.
E)   all of these answer choices are relevant areas for employment tests.F) C) and E)
G) C) and D)

Question 15

The process of preparing managers and other professionals to assume increased responsibility in present and future positions is called employee training.

Accepted Answer

A) True 
 B)False

Question 16

Universal Dynamics Corporation recently was awarded a $150,000 federal contract.Thus,the government requires the corporation to engage in affirmative action related to

Accepted Answer

A)   recruitment and selection.
B)   compensation and hiring.
C)   training and development.
D)   hiring and firing.
E)   planning and interviewing.F) B) and D)
G) B) and E)

Question 17

Suppose HP's minorities work at a multicultural plant,which provides a comfortable learning environment before they are assigned to their permanent positions within the company.Such a diversity training program will help HP develop a strong reputation for managing diversity,which is likely to lead to which of the following competitive advantages?

Accepted Answer

A)   Cost
B)   Resource acquisition
C)   Marketing edge
D)   Creativity
E)   Problem solvingF) C) and E)
G) A) and B)

Question 18

The results of an evaluation should be discussed with an employee soon after the evaluation is completed.

Accepted Answer

A) True 
 B)False

Question 19

The city government of St.Louis wants to be certain that its employment tests are legal.Therefore,it will be careful to use

Accepted Answer

A)   only personality tests.
B)   only OSHA-approved tests.
C)   tests approved by the city council,the highest local law-making body.
D)   tests that are valid predictors of personality.
E)   tests that are valid predictors of on-the-job performance.F) C) and D)
G) A) and D)

Question 20

If Gina is told by her superior that one of her goals for the year is to raise her sales figures by 10 percent over last year,she is being appraised using which type of method?

Accepted Answer

A)   Subjective
B)   Judgmental
C)   Objective
D)   Quantitative
E)   QualitativeF) B) and E)
G) C) and E)

Exam 9: Attracting and Retaining the Best Employees

What is a new employee orientation? What subjects might reasonably be covered for a new clerical employee?

Correct Answer
verified
An orientation is the process of acquain...
View Answer

All of the following are usually paid an hourly wage except workers in

Correct Answer
verified

Legislation regarding personnel practices has been primarily in the areas of employee rights,job safety,and elimination of discrimination.

Correct Answer
verified

The city government of St.Louis wants to be certain that its employment tests are legal.Therefore,it will be careful to use

Correct Answer
verified

Correct Answer
verified

All of the following are relevant areas for employment tests except

Correct Answer
verified

Another name for human resources management is ____ management.

Correct Answer
verified

The process of preparing managers and other professionals to assume increased responsibility in present and future positions is called employee training.

Correct Answer
verified

A government agency has assigned a staff member to investigate complaints about employment discrimination at ABC Corporation.The staff person probably works for the

Correct Answer
verified

The primary disadvantage of internal recruiting is that promoting a current employee leaves another position to be filled,possibly meaning that two employees must be trained instead of one.

Correct Answer
verified

A wage is a specific amount of money paid per

Correct Answer
verified

A firm that properly manages cultural diversity can develop cost advantages over firms that do not manage diversity well.

Correct Answer
verified

Subjective appraisal methods use some measurable quantity,such as dollar volume of sales,as the basis for assessing performance.

Correct Answer
verified

Universal Dynamics Corporation recently was awarded a $150,000 federal contract.Thus,the government requires the corporation to engage in affirmative action related to

Correct Answer
verified

There are three forms of performance feedback interviews.In the tell-and-sell approach,the

Correct Answer
verified

Correct Answer
verified

When Foot Locker,a retailer of athletic shoes,wanted to study the various elements and requirements of the positions needed to staff a store in a large mall,it most likely began by

Correct Answer
verified

If Gina is told by her superior that one of her goals for the year is to raise her sales figures by 10 percent over last year,she is being appraised using which type of method?

Correct Answer
verified

Some union agreements state that current employees must be informed of upcoming new openings.This practice is called job

Correct Answer
verified

The results of an evaluation should be discussed with an employee soon after the evaluation is completed.

Correct Answer
verified

Exam 9: Attracting and Retaining the Best Employees

What is a new employee orientation? What subjects might reasonably be covered for a new clerical employee?

Correct AnswerverifiedAn orientation is the process of acquain...View AnswerShow Answer

All of the following are usually paid an hourly wage except workers in

Correct AnswerverifiedShow Answer

Legislation regarding personnel practices has been primarily in the areas of employee rights,job safety,and elimination of discrimination.

Correct AnswerverifiedShow Answer

The city government of St.Louis wants to be certain that its employment tests are legal.Therefore,it will be careful to use

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

All of the following are relevant areas for employment tests except

Correct AnswerverifiedShow Answer

Another name for human resources management is ____ management.

Correct AnswerverifiedShow Answer

The process of preparing managers and other professionals to assume increased responsibility in present and future positions is called employee training.

Correct AnswerverifiedShow Answer

A government agency has assigned a staff member to investigate complaints about employment discrimination at ABC Corporation.The staff person probably works for the

Correct AnswerverifiedShow Answer

The primary disadvantage of internal recruiting is that promoting a current employee leaves another position to be filled,possibly meaning that two employees must be trained instead of one.

Correct AnswerverifiedShow Answer

A wage is a specific amount of money paid per

Correct AnswerverifiedShow Answer

A firm that properly manages cultural diversity can develop cost advantages over firms that do not manage diversity well.

Correct AnswerverifiedShow Answer

Subjective appraisal methods use some measurable quantity,such as dollar volume of sales,as the basis for assessing performance.

Correct AnswerverifiedShow Answer

Universal Dynamics Corporation recently was awarded a $150,000 federal contract.Thus,the government requires the corporation to engage in affirmative action related to

Correct AnswerverifiedShow Answer

There are three forms of performance feedback interviews.In the tell-and-sell approach,the

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

When Foot Locker,a retailer of athletic shoes,wanted to study the various elements and requirements of the positions needed to staff a store in a large mall,it most likely began by

Correct AnswerverifiedShow Answer

If Gina is told by her superior that one of her goals for the year is to raise her sales figures by 10 percent over last year,she is being appraised using which type of method?

Correct AnswerverifiedShow Answer

Some union agreements state that current employees must be informed of upcoming new openings.This practice is called job

Correct AnswerverifiedShow Answer

The results of an evaluation should be discussed with an employee soon after the evaluation is completed.

Correct AnswerverifiedShow Answer

Correct Answer
verified
An orientation is the process of acquain...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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