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Using only data and information to make decisions and solve problems is the key to finding success in business. These are also the only core drivers of the information age and the building blocks of business systems.

A) True
B) False

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Broad differentiation, broad cost leadership, and ________ create the three generic strategies identified by Porter.


A) Narrow market leadership
B) High cost versus low cost
C) Focused strategy
D) None of the above

E) A) and B)
F) All of the above

Correct Answer

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Cooking a patty and putting the ingredients together are included in the process of making a hamburger.

A) True
B) False

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Why do students need to study information technology?


A) Information technology is everywhere in business
B) Information technology is frequently discussed in business
C) Information technology is frequently used in organizations
D) All of the above.

E) B) and D)
F) None of the above

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Cheryl Steffan is the operations manager for Nature's Bread Company, which specializes in providing natural products for health conscious individuals. Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day. Which of the following is an example of knowledge that Cheryl would be using to successfully perform her job?


A) Craig Newmark is customer number 15467.
B) Flour Power is supplier number 8745643.
C) Best-selling product by day
D) Best-selling product changes when Tony the best baker is working.

E) A) and D)
F) B) and D)

Correct Answer

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Data is useful for understanding individual sales, but to gain deeper insight into a business data needs to be turned into information. Which of the following offers an example of turning data into information?


A) Who are my best customers?
B) What is my best-selling product?
C) What is my worst-selling product?
D) All of the above

E) B) and D)
F) C) and D)

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MIS can be an important enabler of business success and innovation. Which of the below statements is accurate when referring to MIS?


A) MIS equals business success and innovation.
B) MIS represents business success and innovation.
C) MIS is not a valuable tool that leverages talent.
D) MIS is a valuable tool that can leverage the talents of people who know how to use and manage it effectively.

E) A) and B)
F) A) and C)

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Jason Charney is the CIO of Zapp Industries. Which of the following does not describe his primary responsibilities?


A) Manage and defend intellectual property, copyrights and patents.
B) Oversee all the uses of information technology.
C) Ensure the strategic alignment of MIS with business goals and objectives.
D) Have tremendous insight into the capabilities of MIS.

E) All of the above
F) B) and C)

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Waiting tables, teaching, and cutting hair are all examples of services that people pay for to fulfill their needs.

A) True
B) False

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The chief knowledge officer is responsible for (1)overseeing all uses of MIS and ensuring that MIS strategically aligns with business goals and objectives.

A) True
B) False

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A stakeholder is a person or group that has an interest or concern in an organization. Stakeholders drive business strategies, and depending on the stakeholder's perspective, the business strategy can change.

A) True
B) False

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The marketing department supports sales by planning, pricing, and promoting goods or services.

A) True
B) False

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What includes all parties involved, directly or indirectly, in obtaining raw materials or a product?


A) Support chain.
B) Supply chain.
C) System chain.
D) Supply choice.

E) B) and C)
F) None of the above

Correct Answer

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Which of the following is considered a good?


A) Cars
B) Teaching
C) Waiting tables
D) All of the above

E) A) and D)
F) B) and D)

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Cheryl Steffan is the operations manager for Nature's Bread Company, which specializes in providing natural products for health conscious individuals. Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day. Which of the following is an example of a piece of data Cheryl would be using to successfully perform her job?


A) Craig Newmark is customer number 15467.
B) Compare the costs of supplies including energy over the last five years to determine the best-selling product by month.
C) Best-selling product by day.
D) Best-selling product changes when Tony the best baker is working.

E) A) and D)
F) C) and D)

Correct Answer

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What data is created by a machine without human intervention?


A) Human-generated.
B) Machine-generated.
C) Machine-to-machine (M2M)
D) Unstructured data.

E) None of the above
F) B) and D)

Correct Answer

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How are the majority of companies today typically organized?


A) By departments or functional areas.
B) By departments or financial areas.
C) By degree or financial areas.
D) By manager or knowledge area.

E) All of the above
F) A) and B)

Correct Answer

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What resides within the minds of members, customers, and colleagues and include physical structures and recorded media?


A) Knowledge assets.
B) Knowledge facilitators.
C) Predictive analytics.
D) Business analytics.

E) A) and D)
F) A) and C)

Correct Answer

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Which of the following are included as potential internal strengths in a SWOT analysis that are helpful to an organization?


A) Core competencies, market leaders, cost advantages, excellent management.
B) Lack of strategic direction, obsolete technologies, lack of managerial talent, outdated product line.
C) Expanded product line, increase in demand, new markets, new regulations.
D) New entrants, substitute products, shrinking markets, costly regulatory, requirements.

E) C) and D)
F) None of the above

Correct Answer

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Feedback is information that returns to its original transmitter and modifies the transmitter's actions. What would the original transmitter include?


A) Input, Transform, Output.
B) Input, Transform, Outnumber.
C) Output, Input, Performer.
D) Input, Process, Transform.

E) C) and D)
F) All of the above

Correct Answer

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