Question 1

Which of the following statements about headings is least accurate?

Accepted Answer

A)  Headings can help a reader separate major ideas from details.
B)  Headings are used only in reports.
C)  Headings are an effective tool for highlighting information and improving readability.
D)  Headings can assist the writer by encouraging the grouping of similar information.E) C) and D)
F) B) and C)

Question 2

Conduct a discussion of, give consideration to, and perform an analysis of are all examples of

Accepted Answer

A)  verbs that have been converted to nouns.
B)  long lead-ins.
C)  trite business phrases.
D)  redundancies.E) B) and C)
F) A) and B)

Question 3

Justin is writing a proposal to submit to his company's board of directors. He should spend the most time in the ____ phase to make sure that his document is clear and correct.

Accepted Answer

A)  prewriting 
B)  writing 
C)  revising 
D)  Justin will spend an equal amount of time in all three phases.E) B) and C)
F) None of the above

Question 4

Which of the following sentences sounds most conversational?

Accepted Answer

A)  The undersigned is sincerely grateful for the kind assistance you provided last week.
B)  Thanks for your help last week.
C)  It is my sincere hope that it was not too much of an inconvenience for you to sacrifice your valuable time to assist a colleague last week.
D)  My sincere gratitude is offered to you in exchange for the support you offered to me last week.E) B) and C)
F) A) and C)

Question 5

As per your request, enclosed please find, and thank you in advance are all examples of

Accepted Answer

A)  long lead-ins.
B)  redundancies.
C)  trite business phrases.
D)  professional business phrases.E) A) and B)
F) All of the above

Question 6

Introductory words such as This is to inform you that and I am sending this e-mail message to let you know that are examples of long ____________________.

Accepted Answer

The answer of Introductory words such as This is to...

Question 7

____________________ means improving the content and sentence structure of your message.

Accepted Answer

The answer of ____________________ means improving the content and sentence...

Question 8

What is the least accurate statement about proofreading and document errors?

Accepted Answer

A)  Documents with errors affect your credibility and the success of your organization.
B)  You should proofread your document continuously while it is being written.
C)  When you finish your first draft of an important document, put it aside for at least 24 hours before proofreading it.
D)  It can be difficult to catch our own errors because most of us read what we thought we wrote.E) B) and C)
F) A) and B)

Question 9

Lawrence is evaluating a report that he will be submitting to his supervisor. What should Lawrence ask himself during the evaluation process?

Accepted Answer

A)  Will the report attract my supervisor's attention? 
B)  Will the report convince my supervisor that I am worth listening to? 
C)  How will I know whether the report is successful? 
D)  Lawrence should ask all of these questions.E) All of the above
F) B) and D)

Question 10

What is the most accurate statement about white space in a business document?

Accepted Answer

A)  Use as little white space as possible to ensure that all space on your page is being put to good use.
B)  Strive for paragraphs of nine or more printed lines to make your document more readable.
C)  Use headings, bulleted or numbered lists, and effective margins to create the desired amount of white space.
D)  Business communicators should do all of the above when formatting business messages.E) A) and B)
F) A) and C)

Question 11

To make your business messages more readable, you can do which of the following?

Accepted Answer

A)  Add footnotes.
B)  Incorporate numbered and bulleted lists.
C)  Include a bibliography at the end.
D)  Eliminate white space.E) All of the above
F) None of the above

Question 12

Basic fundamentals, exactly identical, and repeat again are all examples of

Accepted Answer

A)  redundancies.
B)  flabby expressions.
C)  long lead-ins.
D)  opening fillers.E) All of the above
F) B) and C)

Question 13

The primary goal of business writing is to impress your reader.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements about numbered and bulleted lists is most accurate?

Accepted Answer

A)  Use a bulleted list when the sequence of items is important.
B)  In a numbered or bulleted list, capitalize the first word only if the listed item is a complete sentence.
C)  Make the items in a numbered or bulleted list parallel.
D)  Add end punctuation to all items in a numbered or bulleted list.E) A) and D)
F) All of the above

Question 15

Which of the following sentences does not contain any clichés?

Accepted Answer

A)  Understanding this new software is easier said than done.
B)  If you study hard, you'll pass the CPA exam with flying colors.
C)  Just do your best during your job interview.
D)  The best business communicators are able to think outside the box.E) None of the above
F) A) and D)

Question 16

____________________, which are most often used in reports, provide a quick preview or review, help a reader separate major ideas from details, and enable a busy reader to skim familiar and less important information. They also help the writer organize carefully so that similar material is grouped together.

Accepted Answer

The answer of ____________________, which are most often used in...

Question 17

At this point in time, due to the fact that, feel free to, and in the near future are examples of

Accepted Answer

A)  redundancies.
B)  flabby expressions.
C)  long lead-ins.
D)  opening fillers.E) A) and C)
F) All of the above

Question 18

A newly hired colleague has asked for your advice about revising e-mail messages, text messages, and tweets. What is the best advice you can give her?

Accepted Answer

A)  In today's fast-paced digital age, you shouldn't take time to revise e-mail messages, text messages, or tweets because doing so reduces productivity.
B)  People don't expect informal text messages and tweets to be perfect, so don't worry about revising them.
C)  To avoid messages that waste time, create confusion, and reduce your credibility, take time to revise e-mail messages, text messages, and tweets.
D)  Text messages and tweets are too informal to be used in a business environment.E) B) and D)
F) All of the above

Question 19

Describe three techniques that you can use to make your documents more readable, and explain how these techniques improve readability.

Accepted Answer

Student answers will vary.

Techniques t...

Question 20

____________________ consists of short messages exchanged on social media networks such as Twitter, Facebook, and Tumblr.

Accepted Answer

The answer of ____________________ consists of short messages exchanged on...

Exam 6: Revising Business Messages

At this point in time, due to the fact that, feel free to, and in the near future are examples of

Correct Answer
verified

What is the least accurate statement about proofreading and document errors?

Correct Answer
verified

Which of the following statements about headings is least accurate?

Correct Answer
verified

What is the most accurate statement about white space in a business document?

Correct Answer
verified

Justin is writing a proposal to submit to his company's board of directors. He should spend the most time in the ____ phase to make sure that his document is clear and correct.

Correct Answer
verified

Which of the following sentences sounds most conversational?

Correct Answer
verified

Correct Answer
verified

Lawrence is evaluating a report that he will be submitting to his supervisor. What should Lawrence ask himself during the evaluation process?

Correct Answer
verified

A newly hired colleague has asked for your advice about revising e-mail messages, text messages, and tweets. What is the best advice you can give her?

Correct Answer
verified

To make your business messages more readable, you can do which of the following?

Correct Answer
verified

____________________ means improving the content and sentence structure of your message.

Correct Answer
verified

Conduct a discussion of, give consideration to, and perform an analysis of are all examples of

Correct Answer
verified

Which of the following sentences does not contain any clichés?

Correct Answer
verified

____________________ consists of short messages exchanged on social media networks such as Twitter, Facebook, and Tumblr.

Correct Answer
verified

The primary goal of business writing is to impress your reader.

Correct Answer
verified

As per your request, enclosed please find, and thank you in advance are all examples of

Correct Answer
verified

Basic fundamentals, exactly identical, and repeat again are all examples of

Correct Answer
verified

Describe three techniques that you can use to make your documents more readable, and explain how these techniques improve readability.

Correct Answer
verified
Student answers will vary.

Techniques t...
View Answer

Which of the following statements about numbered and bulleted lists is most accurate?

Correct Answer
verified

Introductory words such as This is to inform you that and I am sending this e-mail message to let you know that are examples of long ____________________.

Correct Answer
verified

Exam 6: Revising Business Messages

At this point in time, due to the fact that, feel free to, and in the near future are examples of

Correct AnswerverifiedShow Answer

What is the least accurate statement about proofreading and document errors?

Correct AnswerverifiedShow Answer

Which of the following statements about headings is least accurate?

Correct AnswerverifiedShow Answer

What is the most accurate statement about white space in a business document?

Correct AnswerverifiedShow Answer

Justin is writing a proposal to submit to his company's board of directors. He should spend the most time in the ____ phase to make sure that his document is clear and correct.

Correct AnswerverifiedShow Answer

Which of the following sentences sounds most conversational?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Lawrence is evaluating a report that he will be submitting to his supervisor. What should Lawrence ask himself during the evaluation process?

Correct AnswerverifiedShow Answer

A newly hired colleague has asked for your advice about revising e-mail messages, text messages, and tweets. What is the best advice you can give her?

Correct AnswerverifiedShow Answer

To make your business messages more readable, you can do which of the following?

Correct AnswerverifiedShow Answer

____________________ means improving the content and sentence structure of your message.

Correct AnswerverifiedShow Answer

Conduct a discussion of, give consideration to, and perform an analysis of are all examples of

Correct AnswerverifiedShow Answer

Which of the following sentences does not contain any clichés?

Correct AnswerverifiedShow Answer

____________________ consists of short messages exchanged on social media networks such as Twitter, Facebook, and Tumblr.

Correct AnswerverifiedShow Answer

The primary goal of business writing is to impress your reader.

Correct AnswerverifiedShow Answer

As per your request, enclosed please find, and thank you in advance are all examples of

Correct AnswerverifiedShow Answer

Basic fundamentals, exactly identical, and repeat again are all examples of

Correct AnswerverifiedShow Answer

Describe three techniques that you can use to make your documents more readable, and explain how these techniques improve readability.

Correct AnswerverifiedStudent answers will vary.Techniques t...View AnswerShow Answer

Which of the following statements about numbered and bulleted lists is most accurate?

Correct AnswerverifiedShow Answer

Introductory words such as This is to inform you that and I am sending this e-mail message to let you know that are examples of long ____________________.

Correct AnswerverifiedShow Answer

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Correct Answer
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Correct Answer
verified
Student answers will vary.

Techniques t...
View Answer

Correct Answer
verified

Correct Answer
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