Question 1

Occupancy percentage is calculated as:

Accepted Answer

A)   (Inpatient days  total patient days)  x 100
B)   (Adjusted patient days  adjusted discharges)  x 100
C)   (Average daily census  beds in operation)  x 100
D)   (Average daily census  discharges in the period)  x 100E) A) and B)
F) A) and C)

Question 2

Operations management seeks to minimize the volume of inputs for a given level of outputs.

Accepted Answer

A) True 
 B)False

Question 3

Describe why units of input may be more objective in evaluating operational performance.

Accepted Answer

Answer :Units of input may be a more obj...

Question 4

Which of the following is not a common measure of hospital output?

Accepted Answer

A)   Patient day
B)   Patient discharge
C)   Adjusted patient roster
D)   Average daily censusE) None of the above
F) B) and C)

Question 5

Developing a baseline level of performance for an operational metric includes all but which of the following?

Accepted Answer

A)   Defining the measurement and data elements of the metric
B)   Including all data points available, excluding none
C)   Defining the data gathering methodology
D)   Establish a desired outcome to be measuredE) A) and D)
F) A) and B)

Question 6

Organizations should maximize the number of metrics it tracks in order to optimize control over operational performance, since "things measured are things managed".

Accepted Answer

A) True 
 B)False

Question 7

Labor inputs are of little consequence in operations management since they account for a small proportion of operating expenses in a hospital.

Accepted Answer

A) True 
 B)False

Question 8

Differentiate between a patient day and a patient discharge.

Accepted Answer

The patient day has been the most common...

Question 9

Selection of operational metrics should be based on industry norms and not consider strategic objectives in order to maximize benchmarking.

Accepted Answer

A) True 
 B)False  False

Question 10

Differentiate between a patient day and an adjusted patient day.

Accepted Answer

The patient day represents one patient s...

Question 11

The adjusted occupied bed metric is calculated as:

Accepted Answer

A)   Inpatient days  inpatient discharges
B)   Outpatient days  available beds
C)   (Outpatient visits + inpatient days)   days in the period
D)   Adjusted patient days  days in the periodE) C) and D)
F) A) and B)

Question 12

Considering the multiple types of output produced in a hospital organization, aggregate measures of output such as the adjusted patient day or adjusted discharge are the most common for assessment of hospital operations.

Accepted Answer

A) True 
 B)False

Question 13

Advantages of using units of input for evaluating operational performance (rather than costs of inputs)  are:

Accepted Answer

A)   Units of input are easy to measure using income statement expense data
B)   The mix or quality of inputs can be accounted for
C)   Inflation of units allows measurements to be up to date
D)   All of the above are advantagesE) B) and D)
F) None of the above B

Question 14

Describe some sources of data usable for operational metrics.

Accepted Answer

Data usable to calculate the various ope...

Question 15

Since hospitals are moving to a larger proportion of outpatient services, the inpatient day is no longer used as a measure of hospital output.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following should be considered in the adoption of operational metrics in a hospital?

Accepted Answer

A)   The number of metrics should be maximized
B)   Reporting frequency should be as is convenient by analysts
C)   Resources used to compile data for reporting on metrics should be maximized
D)   Operational metrics should be aligned with strategic objectivesE) A) and D)
F) A) and C)

Question 17

Common sources of operational data in hospitals include:

Accepted Answer

A)   Income statements
B)   Internal statistical reports
C)   Payroll journals
D)   All of the above are sources of operational dataE) C) and D)
F) All of the above

Question 18

Financial statements can be a useful source of data for operational assessment.

Accepted Answer

A) True 
 B)False  True

Exam 11: Operational Metrics in Health Care Organizations

Occupancy percentage is calculated as:

Correct Answer
verified

Operations management seeks to minimize the volume of inputs for a given level of outputs.

Correct Answer
verified

Describe why units of input may be more objective in evaluating operational performance.

Correct Answer
verified
Answer :Units of input may be a more obj...
View Answer

Which of the following is not a common measure of hospital output?

Correct Answer
verified

Developing a baseline level of performance for an operational metric includes all but which of the following?

Correct Answer
verified

Organizations should maximize the number of metrics it tracks in order to optimize control over operational performance, since "things measured are things managed".

Correct Answer
verified

Labor inputs are of little consequence in operations management since they account for a small proportion of operating expenses in a hospital.

Correct Answer
verified

Differentiate between a patient day and a patient discharge.

Correct Answer
verified
The patient day has been the most common...
View Answer

Selection of operational metrics should be based on industry norms and not consider strategic objectives in order to maximize benchmarking.

Correct Answer
verified
False

Differentiate between a patient day and an adjusted patient day.

Correct Answer
verified
The patient day represents one patient s...
View Answer

The adjusted occupied bed metric is calculated as:

Correct Answer
verified

Considering the multiple types of output produced in a hospital organization, aggregate measures of output such as the adjusted patient day or adjusted discharge are the most common for assessment of hospital operations.

Correct Answer
verified

Advantages of using units of input for evaluating operational performance (rather than costs of inputs) are:

Correct Answer
verified
B

Describe some sources of data usable for operational metrics.

Correct Answer
verified
Data usable to calculate the various ope...
View Answer

Since hospitals are moving to a larger proportion of outpatient services, the inpatient day is no longer used as a measure of hospital output.

Correct Answer
verified

Which of the following should be considered in the adoption of operational metrics in a hospital?

Correct Answer
verified

Common sources of operational data in hospitals include:

Correct Answer
verified

Financial statements can be a useful source of data for operational assessment.

Correct Answer
verified
True

Exam 11: Operational Metrics in Health Care Organizations

Occupancy percentage is calculated as:

Correct AnswerverifiedShow Answer

Operations management seeks to minimize the volume of inputs for a given level of outputs.

Correct AnswerverifiedShow Answer

Describe why units of input may be more objective in evaluating operational performance.

Correct AnswerverifiedAnswer :Units of input may be a more obj...View AnswerShow Answer

Which of the following is not a common measure of hospital output?

Correct AnswerverifiedShow Answer

Developing a baseline level of performance for an operational metric includes all but which of the following?

Correct AnswerverifiedShow Answer

Organizations should maximize the number of metrics it tracks in order to optimize control over operational performance, since "things measured are things managed".

Correct AnswerverifiedShow Answer

Labor inputs are of little consequence in operations management since they account for a small proportion of operating expenses in a hospital.

Correct AnswerverifiedShow Answer

Differentiate between a patient day and a patient discharge.

Correct AnswerverifiedThe patient day has been the most common...View AnswerShow Answer

Selection of operational metrics should be based on industry norms and not consider strategic objectives in order to maximize benchmarking.

Correct AnswerverifiedFalse

Differentiate between a patient day and an adjusted patient day.

Correct AnswerverifiedThe patient day represents one patient s...View AnswerShow Answer

The adjusted occupied bed metric is calculated as:

Correct AnswerverifiedShow Answer

Considering the multiple types of output produced in a hospital organization, aggregate measures of output such as the adjusted patient day or adjusted discharge are the most common for assessment of hospital operations.

Correct AnswerverifiedShow Answer

Advantages of using units of input for evaluating operational performance (rather than costs of inputs) are:

Correct AnswerverifiedB

Describe some sources of data usable for operational metrics.

Correct AnswerverifiedData usable to calculate the various ope...View AnswerShow Answer

Since hospitals are moving to a larger proportion of outpatient services, the inpatient day is no longer used as a measure of hospital output.

Correct AnswerverifiedShow Answer

Which of the following should be considered in the adoption of operational metrics in a hospital?

Correct AnswerverifiedShow Answer

Common sources of operational data in hospitals include:

Correct AnswerverifiedShow Answer

Financial statements can be a useful source of data for operational assessment.

Correct AnswerverifiedTrue

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Answer :Units of input may be a more obj...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The patient day has been the most common...
View Answer

Correct Answer
verified
False

Correct Answer
verified
The patient day represents one patient s...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
B

Correct Answer
verified
Data usable to calculate the various ope...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
True