Question 1

Employers prefer external recruiting by newspaper advertisements to other methods.

Accepted Answer

A) True 
 B)False

Question 2

Jules, supervisor at TopAce Manufacturing, burst into his manager's office. Jules said, "Ben, I just got a call from the human resources department. They told me that we were being sued by that woman who interviewed for my open position last month!" Ben asked, "Do you know the reason for the lawsuit?" Jules replied, "She's probably just mad. You see, I had second thoughts about having sent her an offer letter, so I sent a follow-up letter revoking the offer. Then I called her to tell her that I really thought she would be happier somewhere else because women should not work in a manufacturing environment. She's just upset that I didn't hire her." Ben replied, "And with good cause, Jules. What you said is not only entirely inappropriate and untrue, you have violated

Accepted Answer

A)   the Age Discrimination in Employment Act."
B)   the Worker Adjustment and Retraining Notification Act."
C)   the Fair Labor Standards Act."
D)   the Vocational Rehabilitation Act."
E)   Title VII of the 1964 Civil Rights Act."F) D) and E)
G) All of the above

Question 3

________ is reviewed during the human resources environmental scanning process.

Accepted Answer

A)   Employee recruitment
B)   Performance appraisal
C)   Demand forecast
D)   Job analysis
E)   LegislationF) A) and E)
G) C) and E)

Question 4

Claire, engineering manager at Farley Corporation, was delighted to hear that her firm had won a big project requiring a lot of engineering-more engineering than her current staff could perform. Before she called the human resources department to enlist their help in identifying candidates to fill new positions, she first engaged in some human resources planning. Therefore, she met with her group leaders to determine

Accepted Answer

A)   recruiting, training, and pay requirements.
B)   performance appraisal needs.
C)   the right number and types of people needed.
D)   if the new hires are producing the needed results.
E)   employee selection approaches.F) All of the above
G) B) and D)

Question 5

Sam's boss tells him, "Sam, you're still new to management, especially people management. Always remember that your people can really deliver a competitive advantage when

Accepted Answer

A)   their talents can be combined rapidly to work collaboratively on new assignments."
B)   they do not provide something unique to customers."
C)   they are easy to imitate."
D)   they can increase costs."
E)   they cannot be trained."F) None of the above
G) B) and E)

Question 6

In the context of employee benefits, ________ provides financial support to employees suffering a work-related injury or illness.

Accepted Answer

A)   Social Security
B)   workers' compensation
C)   unemployment insurance
D)   gainsharing
E)   profit-sharingF) B) and C)
G) D) and E)

Question 7

________ refers to laying off large numbers of managerial and other employees.

Accepted Answer

A)   Downsizing
B)   Outplacement
C)   Employment-at-will
D)   Termination
E)   RecruitmentF) A) and C)
G) B) and D)

Question 8

In the context of strategic human resources management, well-chosen, motivated people are easy to imitate.

Accepted Answer

A) True 
 B)False

Question 9

Manuel, a frontline business manager, was thrilled to be accepted into Ward Corporation's ________ program, part of the company's management development program. He knew that this would significantly broaden his experience and improve his skills, because he would spend six months in each of the following departments: procurement, invoicing, treasury, and audit.

Accepted Answer

A)   job rotation
B)   role-playing
C)   vestibule training
D)   behavior modelling
E)   lecture trainingF) All of the above
G) C) and D)

Question 10

Human resource planning involves ________ stages.

Accepted Answer

A)   two
B)   three
C)   four
D)   five
E)   sixF) B) and D)
G) D) and E)

Question 11

Describe the process used by employees to form unions.

Accepted Answer

The effort to form a union begins when a...

Question 12

The four steps in a training program include, in order,

Accepted Answer

A)   needs assessment, benchmarking, program design, and evaluation of effectiveness.
B)   benchmarking, program design, methods/locations decision-making, and evaluation of effectiveness.
C)   needs assessment, program design, methods/locations decision-making, and evaluation of effectiveness.
D)   needs assessment, environmental scanning, program design, and evaluation of effectiveness.
E)   six needs assessment, job rotation, program design, and evaluation of effectiveness.F) A) and B)
G) B) and D)

Question 13

________ tests are administered by employers to assess the honesty of a job candidate.

Accepted Answer

A)   Behavioral
B)   Personality
C)   Performance
D)   Integrity
E)   SituationalF) A) and D)
G) All of the above

Question 14

Rick is excited that his engineering staff will soon be very busy, in fact overloaded, with new project work. He immediately begins to review options for addressing his labor deficit, including

Accepted Answer

A)   hiring new employees, demoting current employees so that more attractive positions will be available to new hires, and outsourcing work to contractors.
B)   hiring new employees, promoting current employees to new positions, and outsourcing work to contractors.
C)   instituting a hiring freeze, promoting current employees to boost morale, and laying off excess staff.
D)   hiring new employees, promoting current employees to new positions, and laying off excess staff.
E)   instituting a hiring freeze, reducing salaries to be cost competitive, and outsourcing work to contractor.F) D) and E)
G) C) and D)

Question 15

________ refers to the degree to which a test actually predicts or correlates with job performance.

Accepted Answer

A)   Redundancy
B)   Criterion-related validity
C)   Downsizing
D)   Reliability
E)   OutplacementF) B) and E)
G) A) and D)

Question 16

"Boy, that was a stressful interview," said Bobby. "The hiring manager's toughest question was, 'What conflict have you encountered in the workplace, and how did you resolve it?" Bobby just experienced a ________ interview.

Accepted Answer

A)   behavioural description
B)   background
C)   situational
D)   strategic
E)   personalityF) B) and D)
G) C) and D)

Question 17

________ is an analysis identifying the jobs, people, and departments for which training is necessary.

Accepted Answer

A)   Development
B)   Performance appraisal
C)   Outplacement
D)   Needs assessment
E)   ProgrammingF) A) and C)
G) A) and D)

Question 18

The programming stage involves

Accepted Answer

A)   hiring and firing employees.
B)   evaluating employee performance levels.
C)   determining appropriate automation methods.
D)   implementing specific activities like recruitment.
E)   calculating legally justifiable compensation levels.F) A) and E)
G) A) and D)

Question 19

In the context of performance appraisals, in a(n)  ________ technique, the manager keeps a regular log by recording each significant employee behavior that reflects the quality of his or her performance.

Accepted Answer

A)   critical incident
B)   outplacement
C)   arbitration
D)   trait appraisal
E)   results appraisalF) A) and D)
G) A) and B)

Question 20

Tobey and Loy applied for a managerial position with a company. After their interviews, they compared notes and found that they had been asked the same questions. In the context of the given scenario, they had been subjected to a(n)  ________ interview.

Accepted Answer

A)   telephone
B)   panel
C)   invalid
D)   structured
E)   nondirectiveF) C) and D)
G) A) and C)

Exam 8: Managing Human Resources

In the context of strategic human resources management, well-chosen, motivated people are easy to imitate.

Correct Answer
verified

________ is reviewed during the human resources environmental scanning process.

Correct Answer
verified

"Boy, that was a stressful interview," said Bobby. "The hiring manager's toughest question was, 'What conflict have you encountered in the workplace, and how did you resolve it?" Bobby just experienced a ________ interview.

Correct Answer
verified

________ refers to laying off large numbers of managerial and other employees.

Correct Answer
verified

In the context of performance appraisals, in a(n) ________ technique, the manager keeps a regular log by recording each significant employee behavior that reflects the quality of his or her performance.

Correct Answer
verified

Correct Answer
verified

________ is an analysis identifying the jobs, people, and departments for which training is necessary.

Correct Answer
verified

Human resource planning involves ________ stages.

Correct Answer
verified

In the context of employee benefits, ________ provides financial support to employees suffering a work-related injury or illness.

Correct Answer
verified

The programming stage involves

Correct Answer
verified

Sam's boss tells him, "Sam, you're still new to management, especially people management. Always remember that your people can really deliver a competitive advantage when

Correct Answer
verified

Rick is excited that his engineering staff will soon be very busy, in fact overloaded, with new project work. He immediately begins to review options for addressing his labor deficit, including

Correct Answer
verified

Correct Answer
verified

The four steps in a training program include, in order,

Correct Answer
verified

Correct Answer
verified

Describe the process used by employees to form unions.

Correct Answer
verified
The effort to form a union begins when a...
View Answer

________ refers to the degree to which a test actually predicts or correlates with job performance.

Correct Answer
verified

Employers prefer external recruiting by newspaper advertisements to other methods.

Correct Answer
verified

Tobey and Loy applied for a managerial position with a company. After their interviews, they compared notes and found that they had been asked the same questions. In the context of the given scenario, they had been subjected to a(n) ________ interview.

Correct Answer
verified

________ tests are administered by employers to assess the honesty of a job candidate.

Correct Answer
verified

Exam 8: Managing Human Resources

In the context of strategic human resources management, well-chosen, motivated people are easy to imitate.

Correct AnswerverifiedShow Answer

________ is reviewed during the human resources environmental scanning process.

Correct AnswerverifiedShow Answer

"Boy, that was a stressful interview," said Bobby. "The hiring manager's toughest question was, 'What conflict have you encountered in the workplace, and how did you resolve it?" Bobby just experienced a ________ interview.

Correct AnswerverifiedShow Answer

________ refers to laying off large numbers of managerial and other employees.

Correct AnswerverifiedShow Answer

In the context of performance appraisals, in a(n) ________ technique, the manager keeps a regular log by recording each significant employee behavior that reflects the quality of his or her performance.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ is an analysis identifying the jobs, people, and departments for which training is necessary.

Correct AnswerverifiedShow Answer

Human resource planning involves ________ stages.

Correct AnswerverifiedShow Answer

In the context of employee benefits, ________ provides financial support to employees suffering a work-related injury or illness.

Correct AnswerverifiedShow Answer

The programming stage involves

Correct AnswerverifiedShow Answer

Sam's boss tells him, "Sam, you're still new to management, especially people management. Always remember that your people can really deliver a competitive advantage when

Correct AnswerverifiedShow Answer

Rick is excited that his engineering staff will soon be very busy, in fact overloaded, with new project work. He immediately begins to review options for addressing his labor deficit, including

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The four steps in a training program include, in order,

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Describe the process used by employees to form unions.

Correct AnswerverifiedThe effort to form a union begins when a...View AnswerShow Answer

________ refers to the degree to which a test actually predicts or correlates with job performance.

Correct AnswerverifiedShow Answer

Employers prefer external recruiting by newspaper advertisements to other methods.

Correct AnswerverifiedShow Answer

Tobey and Loy applied for a managerial position with a company. After their interviews, they compared notes and found that they had been asked the same questions. In the context of the given scenario, they had been subjected to a(n) ________ interview.

Correct AnswerverifiedShow Answer

________ tests are administered by employers to assess the honesty of a job candidate.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The effort to form a union begins when a...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified